Success Stories

Jane’s been a great thought partner throughout the years that I’ve had the pleasure to know her. She’s well respected, and stays in tune with her clients and the industry overall.”

“The architect of Eagle’s design experience,  Jane established a blueprint for quality and consistency throughout the process and the experience she created became a cornerstone of Eagle’s business strategy.

Then, in 2019 we invited Jane to help enhance our full customer journey. Starting with training and team development, the Elevate program would ensure an unparalleled homebuilding experience at every stage—from Sales to Design, Production, and Customer Service.

Through Elevate, Eagle’s associates were equipped with the skills and resources to guide homebuyers in one of their biggest investments—all during one of the most challenging times in recent history. As we emerge and move forward, we do so with happier customers, better survey results, and greater team confidence.

It goes without saying that when it comes to creating meaningful and effective customer experiences, Jane is best in class. Her ability to blend concept and strategy into cohesive, actionable plans that achieve real goals and deliver remarkable results in unsurpassed.  Together, Jane did more than just elevate Eagle’s customer experience, she elevated the experience of Eagle itself.”

*Winner of National Award for Best Design Studio

You bring a lot of great things to the table, but at the end of the day, you are a process junkie!  That is what has really helped us. The implementation and creation of a Design Studio is a process. Builders need to buy into the process and trust it. They will be successful!!!! You also teach builders the process of running a Design Studio. Builders also have to learn the process, trust the process, and manage the process. They will be successful. Your company is easy to work with. You are very professional. You are organized. And most importantly you are passionate about your customers being successful! You are great at setting the right expectation and then exceed it. Your team of partners and vendors are fantastic. They were all resources that delivered and brought value to the process. You have the expertise and creativity to create a world class design studio. It is truly art! It is not cookie cutter. We have a very unique and first class Design Studio. McBride was just not a client on a project. We feel like we have been brought into the Jane and Success Strategies’ family.  We feel like you are part of the McBride family!  I am a very passionate fan of you and your company.”

*Winner of National Award for Best Design Studio

“Everything you have taught us was right. And I believed you, I think we believed 85% was right when you were with us, but the other 15% came a year later. So you were  a hundred percent right from the start.

I remember there were a few things that you suggested that we do that we didn’t do and thought that we knew better and it took about a year and then we realized that you were right. So we fell in line.

I strongly recommend Jane to anybody that is considering as she is the expert without a doubt.”

“It goes without saying that our design centers have changed how we do business and paid for themselves many times over.  Jane is the best in the business and I hope she can do for you what she does for us!”

DC PRO is not only improving the customer experience in our galleries, but also in our entire company. All employees are in the process of learning consistent terminology and expectation setting (which I got directly from going through the DC PRO lessons!) and we are already seeing what a positive impact it is having on our customer experience.

Just a few months into the program and our business has changed for the better.”

“Thanks again for your help throughout the whole process. I am squarely and forever on the “Jane Train” Having just completed work on our new State of the Art Design Studio, I can affirmatively and unequivocally attest to the services of the Success Strategies Team and Jane Meagher. Every detail along the journey, including site selection, layout of the space, displays, product rationalization and much more was professionally and efficiently contemplated, planned and executed.”

*Winner of National Award for Best Design Studio

Unlike any other consultant or expert we have retained over the years, Jane was able to immediately recognize what was not working in our operation. Without wasting time on formalities or small talk, she jumps in head first, assesses our strengths and weaknesses, and began creating a framework for solutions and improvements. She is that rare breed of professional that business owners yearn for: She is an actual DOER, AND EXECUTOR. Her recommendations and solutions for our company were created specifically for our business, our sales and design team, our model homes, and our design center.. they were not canned or reprocessed from previous clients.

Her style is unique. She can stand in front of a group of our employees, make her excellent recommendations, get the audience to buy into her ideas with enthusiasm, WITHOUT stepping on toes or bruising egos. It is a gift, and she uses it powerfully.

The two days she spent with me and our team were priceless. We covered every category I needed to improve: the appeal of our model homes and sales offices, the model merchandizing, the overall impression of our communities to the public, the sales peoples’ use of language as a way to improve buyers’ impression of our company, our processes and procedures through the entire process map from a customer walking into the sales office to the home starting construction. She spent a great deal of time in our Design Center working with our sales and design coordination staff. By the time she left, we had a complete, specific, affordable, and High Value Plan of Attack to transform the entire Customer Experience from mediocre – to World Class.

I give Jane Meagher and her team my absolute highest recommendation. She will prove invaluable to any developer or builder who wants to radically improve their Design Center (or create one), their models, their processes and procedures, the manner in which their employees treat their customers and the way their company “Wows” their prospects and customers.

Jane’s client list includes the “Best of the Best” of the builders throughout the country. I consider myself and Dorn Homes fortunate that we were able to secure her for a two day session. The impact she had on our company will last for many years and will touch countless clients and employees.

She has taken us to a new level.”

(2005-2008)

“Jane, I wanted to take a moment to thank you for the training you provided to our design studio consultant earlier this year. As you know Sara had been doing a decent job for several months based on the limited training we provided of the processes and systems you helped us set up earlier. However, following your training there was a complete transformation in Sara, her approach, and her ability to handle buyers effectively within the parameters and guidelines that management has set. If you ever have clients that are considering remote training, I think you can confidently tell them that the training you provide, both the content and and spirit of the message you share, (along with your excitement and enthusiasm) can be accomplished via web based training…worked wonderfully for us with fantastic results.

Of course, in person is always the best, but the value you were able to provide by saving travel expenses was phenomenal. And an added benefit was the ability to break up the training so Sara could work on “homework” in between training sessions, which couldn’t be done otherwise.

So, again thank you. It made a huge difference for us, and I am sure it could work well for others too!”

(2013)

*Winner of Remodeling Magazine’s Big 50 Award