Successful Retailers Pay Attention to This Concept. Do You?

Successful Retailers Pay Attention to This Concept. Do You?

What’s the one concept you need to master as a successful retailer of any product or service in today’s world?  Some say it’s technology, some say it’s “authenticity” or any of a long list of other critically important concepts. However, Design, with its varied...
Creating the Ultimate Design Studio

Creating the Ultimate Design Studio

Let’s face it; operating a Design Studio is not cheap.  But it is a smart investment, both financially and from a customer satisfaction standpoint.  We are often hired to salvage a Design Studio which is not making money, or enough of it.  There are truly dozens of...
I CAN DO IT, but I need some help

I CAN DO IT, but I need some help

When my three daughters were little, and they used to say “I can’t”, I would reflexively and repetitively respond the same exact way: “Yes you can. All you have to say is “I can do it but I need some help”. They must have heard this a...
Wake Me Up From This Nightmare

Wake Me Up From This Nightmare

    I had a nightmare the other night… it started with a New Home Sales Consultant and a husband and wife smiling and shaking hands as the buyers finished signing their purchase agreement for their brand new home, and then the buyers asked:    “What’s...